Fulfillment, local delivery and returns, run out of one floor in Brooklyn. We take the logistics off your desk so you can spend your time on growth.
Your inventory arrives, gets counted and shelved the day it lands, and ships the same day the order comes in. Cutoff is 3:30pm.
Our own drivers cover the five boroughs same day and reach New Jersey and Westchester the next. Your name is on the tracking page.
Returns come back to Brooklyn, get inspected and graded against your rules, and sellable units go straight back on the shelf.
Compare USPS, UPS, FedEx and more, print a label in seconds, and drop the package at a local hub.
We are an additional partner in your business. We take the logistics off your desk so you can spend your time on growth.
One of us is on-site. The people handling your inventory have been here for years, so you get the same team and the same standard every week. When something goes wrong you talk to whoever can fix it.
Storage is a flat monthly retainer against the space you use. There is no overage line, no long-term contract, no fee at the bottom of the invoice you did not know about. We make money when your inventory moves.
Pre-sales, limited drops, subscription boxes, B2B routing, kitting and bundles. Order minimums are low enough that a brand shipping a few hundred a month belongs here.
Every brand gets a dashboard. Orders, tracking, inventory, invoices and returns sit in one place and stay current. Nobody has to email us for a status update.
We built it ourselves and it comes with the account. It is where you check stock, follow a shipment, pull an invoice and decide what happens to a return.
Every inbound PO shows up as it is received, counted and put away. You watch your stock land.
True on-hand count by SKU, with the history of how each unit got there.
A return comes back photographed, inspected and graded. You see what is wrong with it.
You tell us what happens to each condition. Restock, repair, dispose. We follow the rule.
Live carrier status on every shipment, with an estimated delivery date.
Itemised PDF invoices, one-click payment, and a portal for your payment methods.
CSV and XLSX of orders, billing and fulfillment whenever you want them.
Your own support group inside the app. A person answers, not a ticket queue.
We see your box sizes, your destination mix, your carrier spread and your return rate every day. When something in there is costing you money, we tell you about it.
Carriers bill the greater of what a parcel weighs and how much space it takes up. One inch off the longest side can drop a whole weight band. We measure every SKU when your inventory lands and tell you which ones are paying for air.
Regional carriers price aggressively on lanes they own, and the national carriers win elsewhere. We quote every label across the full roster and show you which lanes you were overpaying on.
Zone is just distance from where your stock sits. Brooklyn puts the densest customer base in the country inside one or two zones. We show you what your actual destination mix costs, zone by zone.
Residential delivery lands on almost every DTC parcel. Delivery area, fuel, and additional handling stack on top. We break out what the surcharges really add and which ones your packaging choices are triggering.
Returns that sit for a week get written off. Inspected the next day, most of them go back on the shelf sellable. We report the grading split by SKU so the pattern shows up before it costs you a season.
Material cost is the small half of this. The bigger half is that a mailer often drops the dimensional weight below the actual weight, which changes what you are billed on entirely.
None of this costs extra. It comes with the account.
Get your priceOnboarding takes under an hour. Most brands are shipping from Brooklyn the same week they call.
Ship it in or drop it at 905 Remsen Ave. We receive, count, and shelve it the day it lands.
Each SKU gets barcoded and counted into your dashboard. You watch your stock land in real time.
Connect your store once. Orders come straight to us. In by 3:30pm, out the same day.
Every label quoted across 12+ carriers and 30+ services. Our own fleet covers same-day inside the metro.
Tell us what you ship and where it goes. We will walk you through how it would run here and what it would cost.
Your brand's warehouse partner in Brooklyn. We run the fulfillment, and we tell you how to make it cost less.